Dispute Management
Most disputes are won before anyone files anything. We resolve what can be resolved, prepare for what can't, and manage outside counsel when it goes the distance.
- Demands answered before they escalate
- Disputes resolved without a courtroom where possible
- Evidence preserved the moment it matters
- Outside litigation counsel managed for you
Legal Health Dashboard™ · Dispute Management
Callister, Inc.
Active Matters
- All active litigation identified and managedGood
- Demand letters and C&Ds tracked and answeredSignificant concerns
- Government inquiries identified and managedGood
Workplace & IP Matters
- Agency charges responded to within deadlinesIn progress
- IP enforcement matters trackedQualified approval
- Internal complaints handled under privilegeGood
Holds & Settlements
- Litigation hold process in placeCritical concerns
- Settlement obligations trackedGood
- Insurance carriers noticed on timeSome concerns
Disputes are decided by what you did in the first two weeks.
An unanswered demand letter ages into a lawsuit. A missed agency deadline becomes an automatic loss. Deleted emails become spoliation. Early, calm, professional handling changes outcomes more than anything that happens later.
(01)
De-escalate by default
Most disputes settle. The question is when, and at what cost. We respond to demands strategically, negotiate from a documented position, and resolve matters before complaint-drafting fees enter the picture. The cheapest lawsuit is the one never filed.
(02)
Never miss a deadline that decides the case
Agency charges, subpoena response dates, insurance notice windows, statutes of limitations. Dispute deadlines are unforgiving and frequently missed by companies without counsel watching. Ours are tracked from the moment a matter appears.
(03)
When it goes to court, go in managed
Litigation representation is performed by specialist trial counsel, and unmanaged, it gets expensive fast. We select the right firm, negotiate the engagement, direct strategy, control budgets, and translate the docket into business terms for you.
Everything an in-house legal team would handle.
From the first angry letter to the closed settlement file.
Demand letters & C&Ds
Incoming demands assessed and answered strategically; outgoing demands sent when someone owes you money, infringes your rights, or breaches your contract.
Agency charges & government inquiries
EEOC and state agency charges, regulator inquiries, subpoenas, and investigative demands. Responses managed, deadlines tracked, exposure contained.
IP enforcement & defense
Infringement claims in both directions: enforcement letters when your rights are violated, measured responses when claims land on you.
Litigation holds & evidence
Hold notices issued the moment litigation is reasonably anticipated, preservation scoped sensibly, and the documentation that defeats spoliation claims later.
Settlements
Settlement agreements negotiated and papered with proper releases, with ongoing payment, confidentiality, and non-disparagement obligations tracked to completion.
Outside counsel management
When a matter requires trial counsel, we run the selection, fee negotiation, strategy direction, and budget control, the way an in-house legal department manages its litigation.
Services are custom scoped to your business and provided in accordance with your Legal Improvement Plan and Custom Managed Legal Services Plan.
Assess, improve, and maintain, applied to dispute management.
The goal is a quiet docket, and a process for the day it isn't.
- (01)
Assess
We inventory every open and threatened matter (demands, charges, inquiries, holds, settlements) and rate your dispute posture on your Legal Health Dashboard™ in plain color.
- (02)
Improve
Your Legal Improvement Plan clears the backlog: aging demands answered, deadlines calendared, holds issued where needed, settlement obligations brought current.
- (03)
Maintain
New disputes route to your SuperCounsel team on day one. Assessed, managed, and resolved early where possible, escalated deliberately where not.
Legal Project Pipeline
Dispute Management projects
- Counterparty review
Vendor payment dispute · demand response
Settlement framework proposed
- Filed
Agency charge · position statement
Filed 6 days before deadline
- In progress
Litigation hold · contract dispute
Custodians noticed
- Out for signature
Trademark infringement C&D (outgoing)
Evidence file complete
- Drafting
Outside counsel RFP · pending suit
Three firms shortlisted
Attorneys who treat litigation as a last resort, and a managed one.
Your disputes are handled by attorneys who have resolved, settled, and managed contested matters at top firms and inside operating companies. They know what cases cost, and when not to fight.
Top-firm trained
Disputes practice
Attorneys who handled contested matters at leading firms, and learned exactly how expensive an unmanaged dispute becomes.
In-house operators
Operating experience
Attorneys who have run dispute dockets inside companies, balancing principle, precedent, and the quarter's P&L.
Counsel managers
Litigation oversight
Attorneys who have selected, directed, and held accountable outside trial counsel, keeping strategy and spend in the client's hands.
- Resolution-first
- Deadline-obsessive
- Privilege-protected from day one
Your team is matched to your business, industry, and stage at kickoff.
Proven workflows, forms, and policies, tailored to your business.
You don't just get a top legal team. You get a top legal system, so your business never has to reinvent the wheel.
Dispute workflows
A standard intake-to-resolution process for every dispute (assessment, strategy, response, escalation criteria), so nothing is handled ad hoc.
Response frameworks
Proven frameworks for demand responses, hold notices, position statements, and settlement structures, adapted to each matter's facts.
The matter docket
Every deadline, obligation, and follow-up across every open matter tracked on your dashboard. The quiet machinery that wins disputes.
Every business deserves adequate legal coverage.
Within six weeks, every open and threatened matter will be identified, calendared, and managed, and you'll sleep better for it.
Our SuperCounsel Promise
Within six weeks of engaging SuperCounsel, you will have more confidence, peace of mind, and insight into the legal side of your business than ever before.
31-Day Continual Money-Back Guarantee
If at any point you are unsatisfied with your service and decide to cancel, we will refund the entirety of your last month's subscription fee, no questions asked.
No complicated conditions · No long-term commitments · No unnecessary risk
Questions, answered
Get a free Dispute Management assessment
We'll inventory every open and threatened matter, check every deadline, and show you exactly where your dispute exposure stands.
Find out exactly where your business stands. No obligation.